Everything your team knows about a guest — preferences, aversions, the small things that matter — ready before they arrive.
First visit.
Returning guest.
He didn't have to ask for anything.
The gap no one talks about
Your PMS records check-in times and room charges. It has no opinion on tomorrow's arrivals.
Who these guests are. What they love. What cannot go wrong.
Two layers. Nothing else.
01 — Guest Intelligence
Every preference, aversion, and detail your team has ever collected — structured, searchable, and surfaced before the guest arrives. Not buried in notes. Not scattered across inboxes.
02 — Stay Preparation
Preparation tasks generated from guest preferences — assigned to the right department, tracked to completion. Your daily brief writes itself, every morning, without exception.
What staff actually do
“I used to write the morning brief by hand. Now CORN does it — every preference, every task, already there when I arrive.”
Executive Housekeeper
Boutique property, Sydney
“The guest asked for the same wine as last time. We had it on the table before he reached the restaurant.”
F&B Manager
5-star resort, Maldives
“When a VIP checks in, the whole team already knows what matters. CORN makes us look like we never forget.”
Front Office Manager
Luxury city hotel, Singapore
Deployed by invitation. We work with a small number of properties at a time.