Guest Intelligence · Stay Preparation
Built for hotels that remember.
Every preference. Every restriction. Every detail that turns a stay into a story. CORN holds it all, so your team can focus on the guest — not on the system.
Philosophy
Your PMS
Tells you what happened.
CORN
Tells you what should happen.
Your property already has the data — scattered across Opera, Alice, Salesforce, a handwritten notebook and the memory of your longest-serving concierge. CORN is the layer that unites it, cleans it, and puts it in front of the person who needs it, at the moment they need it.
The problem
Hospitality runs on memory.
Most of it is sitting in someone else's head.
01
Tool fatigue
Your team juggles Opera, Alice, Canary, Knowcross, Salesforce, spreadsheets and a Slack channel. Each one holds a piece of the guest. None holds the whole.
02
Tribal knowledge
The concierge who remembers that Mr Bernard wants Le Figaro at 7 AM sharp will eventually leave. When he does, the knowledge leaves with him.
03
Missed details
A jasmine allergy noted in a sticky note last July. A wedding anniversary mentioned at check-in that never made it to F&B. Small oversights that erode luxury.
Two layers. Nothing else.
Guest Intelligence
A living profile
for every guest.
Preferences, observations, allergies, relationships, the things your team learned last time. Structured where it matters, free-form where it shouldn't be constrained.
Stay Preparation
A checklist
that writes itself.
Every preference becomes an actionable item, assigned to the right department, ready before the guest walks in. Housekeeping knows. F&B knows. Concierge knows. No one had to ask.
How it works
Ninety percent automatic.
The remaining ten is what makes the difference.
Import
Your reservations flow in from Opera, or a CSV drop. No integration month, no migration war.
Know
Your team adds one observation per guest, per stay. Five seconds. The system does the rest.
Prepare
CORN generates a per-stay preparation checklist from the guest profile, assigned to the right department.
Deliver
When the guest arrives, the experience is already in motion. Everyone has the context. No one had to print anything.
For whom
For hotels where every detail matters.
From 30-room boutiques to 500-room flagships. If your team already cares about their guests, CORN lets them care faster, more consistently, and without the cognitive load.
Our promise
One memory.
Zero effort.
Your team shouldn't have to remember. Your system should. CORN is built on one belief — that luxury is not what you add, but what you no longer have to think about.
Start the conversation
Let's see if CORN fits your property.
30-minute call. No pitch deck. You tell us how your team currently handles guest preferences, we show you what it could look like.