Built for hotels with long memories.
Every preference, every restriction, every small thing your team has captured — held in one place, ready before the guest arrives.
Philosophy
Your PMS
Tells you what happened.
CORN
Tells you what should happen.
Your property already has the data — scattered across your PMS, ticketing systems, Salesforce, a handwritten notebook and the memory of your longest-serving concierge. CORN is the layer that unites it, cleans it, and puts it in front of the person who needs it, at the moment they need it.
The problem
Hospitality runs on memory.
Most of it is sitting in someone else's head.
01
Tool fatigue
Your team juggles your PMS, ticketing systems, Salesforce, spreadsheets and a Slack channel. Each one holds a piece of the guest. None holds the whole.
02
Tribal knowledge
The concierge who remembers that Mr Bernard wants Le Figaro at 7 AM sharp will eventually leave. When he does, the knowledge leaves with him.
03
Missed details
A jasmine dietary restriction noted in a sticky note last July. A wedding anniversary mentioned at check-in that never made it to F&B. Small oversights that erode luxury.
Two layers. Nothing else.
Guest Intelligence
A living profile
for every guest.
Preferences, observations, dietary restrictions, relationships, the things your team learned last time. Structured where it matters, free-form where it shouldn't be constrained.
Stay Preparation
A checklist
that writes itself.
Every preference becomes an actionable item, assigned to the right department, ready before the guest walks in. Housekeeping knows. F&B knows. Concierge knows. No one had to ask.
How it works
Ninety percent automatic.
The remaining ten is what makes the difference.
Import
Your reservations land in CORN through a daily CSV export from your PMS — exactly what it already produces. No integration project, no migration war.
Know
Your team adds one observation per guest, per stay. Five seconds. The system does the rest.
Prepare
CORN generates a per-stay preparation checklist from the guest profile, assigned to the right department.
Deliver
When the guest arrives, the experience is already in motion. Everyone has the context. No one had to print anything.
How your data reaches CORN
Today
CSV exports,
day one.
Daily CSV exports from your PMS land in CORN through a simple secure upload. Your team enriches the guest profile over time; the preparation checklist is derived automatically from what the team has captured.
Roadmap
Native connectors,
V2.
In conversations with the tools most luxury hotels already run:
- — Your PMS (CSV first, then API)
- — Alice, Canary, and other operational tools
- — Salesforce (commercial layer — complementary, never replacing)
Partner interested in a joint pilot? hello@meetcorn.com
For whom
For hotels where every detail matters.
From 30-room boutiques to 500-room flagships. If your team already cares about their guests, CORN lets them care faster, more consistently, and without the cognitive load.
Who's behind CORN
Built on the floor, not in a boardroom.
Vladimir Konovalov grew up in his parents' hotel — the Hôtel-Restaurant Les Falaises, in the village of Bouziès in the south of France. At seven he could serve an espresso, set a table, carry a tray — and, with shy courage, ask a guest how they were doing. Then really listen to the answer.
That never left him: hospitality is not played in the gestures, but in the attention. A coffee becomes a moment because someone observed, understood, personalized.
His path since runs through some of the world's most demanding houses — Cheval Blanc Paris, then a Forbes-rated flagship in Sydney, where he supervises Rooms operations today. In every one of them, the same flaw: the magic depends on a few memories. A guest's preference lives in someone's head, a WhatsApp thread, a scrap of paper. One question kept returning: when the person who knows the guest isn't there — who takes over?
CORN is his answer. Guest knowledge that circulates — securely, discreetly, respectfully — so anyone on the team can pick up the thread and keep the stay exceptional, even without having started it.
Direct line: hello@meetcorn.com — you reach the founder, not a funnel.
Our promise
One memory.
Zero effort.
Your team shouldn't have to remember. Your system should. CORN is built on one belief — that luxury is not what you add, but what you no longer have to think about.
Start the conversation
Let's see if CORN fits your property.
30-minute call. No pitch deck. You tell us how your team currently handles guest preferences, we show you what it could look like.